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Customer Service

Review the standards and access requirements for this contest.

The competition aims to evaluate competitors' employment readiness and recognize excellence in customer service. It involves live role-playing situations that demonstrate the ability to perform various customer service skills. These skills are selected from a list of competencies determined by the SkillsUSA Championships technical committee. Participants showcase their excellence and professionalism in customer service through practical, real-world scenarios, highlighting their competence in handling diverse situations. Outstanding students demonstrating excellence in customer service are acknowledged for their achievements.

Contest standards

The NYC SkillsUSA standards document for this contest.

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